Refund Policy

One Time Payment Purchases - All one time purchases are eligible for a 7-day money back refund from the date of purchase, unless noted otherwise.

The Audience Toolkit - The Audience Toolkit subscription purchases are eligible for a 7-day refund period from the first payment of your subscription. Subsequent subscription payments can be cancelled at anytime but are not eligible for a refund after they are billed.

Simple Social Content - All Simple Social Content membership payments are non-refundable but can be cancelled at anytime.

Paid Webinars & Live Boot Camps - All paid webinars & Live Boot Camps are non-refundable purchases.

Renewal Policy For Automatically Renewing Subscriptions

We will charge or debit your payment method at the beginning of your subscription period. When we renew your membership subscription, we will use the payment method currently associated with your account. If your credit or debit account has been closed or your payment method is otherwise invalid, your subscription may not renew and your membership will be cancelled. Our payment processors may attempt to charge your subscription payment up to 4 times after a payment is invalid before cancelling your subscription. In certain cases, such as an expired card, our payment processor may contact the card issuing bank for updated information to allow the purchase to go through. For billing inquiries and support needs please contact us at support[at]simplesocialtools.com

Subscription Cancellation Policy

Until you cancel, billing will continue according to the billing agreement at the time of your purchase. You can cancel your membership at anytime by contacting support at support[at]simplesocialtools.com. Any amounts paid prior to your cancellation will not be refunded.